Case Study: Amdocs

Sourcing Data Center Colocation, Consolidating Assets, Improving Efficiency and Adding Capacity With StrataCore

StrataCore Saves Amdocs Over 50% Through Negotiating a New IT Contract for Data Center Colocation Services. 


The Challenge


Amdocs is a market leader in customer experience systems innovation, delivering the most advanced business and operational support systems to service providers in more than 60 countries. The company’s digital commerce, personalization, and mobile internet solutions are offered through Amdocs Interactive, a unit formed in 2008. Amdocs Interactive inherited multiple data center operations from the acquisition of Seattle based Qpass, including:

  • More than 70 full size racks in a carrier grade Seattle data center
  • Racks in the company’s own downtown Seattle data center
  • Racks in another carrier grade Seattle data center

A business case analysis of the costs associated with running these disparate data center operations led Benny Zaidenberg, Amdocs Interactive’s IT Director, to conclude that the cost structure was out of line. “Our analysis showed that we could significantly reduce costs by moving all production operations to our Salt Lake City data center while consolidating all non-production operations in a single Seattle area data center,” explained Zaidenberg. “In addition, our team was committed to supporting Amdocs’ commitment to operational excellence by moving off old hardware and accelerating virtualization in the non-production environment.”


Once a decision was made to consolidate all non-production operations in a single data center, Zaidenberg and his team were faced with a significant timing challenge. The company’s primary Seattle data center contract was up for renewal, giving the team just five months to choose a facility, negotiate a contract, configure the space, and move in.


“We knew it would be a challenge to meet an aggressive time line,” said Zaidenberg. “Thanks to the support of Aaron Loehr and his team at StrataCore, we met our time line objective and beat our cost savings projections.”


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