Blog: The Advisor

Improve Network Performance and Architecture with Ease, Scalability, and Security Software-defined wide-area network, or SD-WAN, is a technology that is fundamentally changing enterprises’ approach to networking while driving a successful and scalable digital transformation strategy in the cloud. 

The right Contact Center as a Service (CCaaS) provider can transform your customer service experience.

The key to a company’s survival and growth is its ability to provide excellent customer service. Some of the world’s most influential companies, such as Amazon and Apple, have thrived by building a customer-obsessed culture, working from the customer-backward, and offering top-notch customer experiences throughout the customer engagement.

Disaster Recovery-as-a-Service (DRaaS) has grown from a niche solution to a crucial cloud application due to the cost savings and increased protection of digital assets. Managing production data is tough enough. DRaaS solutions help users avoid doubling that effort for backup workloads. That is one reason why DRaaS demand is growing at a 30% to 60% annual rate, though we think that rate is only going to accelerate as threats to data continue to be pervasive.

For today’s enterprise companies keeping communication channels operating smoothly is necessary to the success of the business, whether the organization targets the B2B market or deals directly with consumers.

SD-WAN is a technology that appears poised to upend the telecommunications world. Short for software-defined wide area network, the SD-WAN market is growing quickly and is predicted to top $8 billion by 2021. If you’re wondering why, the answer is simple: the use-case for SD-WAN is being fueled by the evolution of cloud and software-driven services.

The digital communications wave has flooded the enterprise market with new tools that offer better ways for employees to collaborate, share data and conduct meetings. It’s reshaping how we manage our businesses; in fact, one could argue that the digital revolution is really all about people. The enterprise is being challenged to deliver new ways to communicate, from giving the Millennial workforce instant access to everything to a creating a secure channel for a dedicated project team in regional offices.

M&A activity in the world of "all things related to cloud" didn't disappoint in 2017. While there was only one blockbuster cloud service provider acquisition, it seemed like every week we saw a new merger or purchase in the news. Many of these were the purchase of cloud-related service companies by traditional enterprise hardware and service companies looking to move their businesses into the cloud era.

A combination of political transition, economic forces, and good timing may have helped to fuel the brisk pace of mergers and acquisitions in the telecommunications industry this year.

This is the first post in our annual IT services mergers and acquisition (M&A) series, we will also be covering telecom/network and cloud acquisitions in later posts. If you happened to miss last year’s data center M&A post, here is a link to it for old times’ sake.

This is the final post in a series of 4 on GDPR. Part 1 covered who is subject to GDPR requirements, Part 2 identified data security requirements, and Part 3 covered how organizations should prepare.

This is Post 3 in a series of 4 series on the basics of GDPR. Part 1 covered who is subject to GDPR requirements and Part 2 identified GDPR data security requirements. In this post, we’ll look at what the GDPR means for enterprise companies and how they should be preparing for the deadline - May 25th, 2018.