Blog: The Advisor

The global unified communications market size is expected to reach USD 167.1 billion by 2025. In 2020, this market has grown 29.1% and an average of 7.1% quarter over quarter, which also is equivalent to $13.1 billion according to Worldwide Quarterly Unified Communications & Collaboration Q View. 

An Updated Overview of the 4 Tiers in Data Center Classification: Modern companies rely on their data centers. Without adequate performance from a tier in data center, a business could lose sales, suffer crippling downtime, and even succumb to damaging security breaches.

The right Contact Center as a Service (CCaaS) provider can transform your customer service experience.

For today’s enterprise companies keeping communication channels operating smoothly is necessary to the success of the business, whether the organization targets the B2B market or deals directly with consumers.

The digital communications wave has flooded the enterprise market with new tools that offer better ways for employees to collaborate, share data and conduct meetings. It’s reshaping how we manage our businesses; in fact, one could argue that the digital revolution is really all about people. The enterprise is being challenged to deliver new ways to communicate, from giving the Millennial workforce instant access to everything to a creating a secure channel for a dedicated project team in regional offices.

In previous posts, we looked at Telecom and Data Center acquisition activity from 2016.

Similar to what we have seen with other cloud-based service providers, Unified Communications companies have been merging in an attempt to gain market share and become more competitive. This market will continue to evolve as technology changes, new applications emerge, and more enterprise companies invest in updating their communication capabilities in the coming years. We look forward to seeing the evolution and who comes out on top.