By combining familiar communication services such as voice, video, chat and presence with newer services such as shared work spaces and videoconferencing — Unified Communications (UC) weaves together powerful, productive and easy-to-use collaboration tools that your business can use across all of your locations.
In addition, employees can choose the communications and collaboration tools that are the most appropriate for them and enjoy a consistent user experience across of their devices.
A cloud-based UC solution can boost business productivity by providing anytime, anywhere, any device-type connectivity. The unification of these services allows companies to substantially increase their productivity, improve internal and external user experience while reducing IT costs.
Stratacore can help to bring clarity to this rapidly evolving, but highly fragmented and competitive marketplace to ensure you get the best provider and solution for your specific needs.
Some of the features of UCaaS:
• Single number mobility/BYOD
• Guaranteed on-net performance
• Seamless voice, video and instant messaging communications
• One inbox for voicemail, email and fax services
• Built-in disaster recovery with advanced automatic fail-over
• Global private dialing with no long distance charges
• Conferencing with bridges for planned and ad-hoc calls
• Call recording, usage statistics, automated attendants, hunt groups and call center queues
• Easy systems management via cloud-based tools and real-time analytics